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Hero - MO Rate Case
If you're on a limited income, these programs can help you keep your natural gas service.
Federal funding (LIHEAP)
Households on a limited income may qualify for energy assistance through LIHEAP.
Local and state funds
Community-funded programs such as DollarHelp and other agency funding are all ready to assist you with your heating bills. Find your local action agency to get started.
Cold weather plan
As the most lenient payment plan available, cold weather payment plans are based on Missouri's cold weather rule. Eligible Missouri customers may apply between Nov. 1 and Mar. 31 of each year. Contact us to get started.
*Available to customers in Missouri only
Budget billing
Budget billing is a payment plan that spreads out your usage over 12 months. That way, you'll have consistent payments each month and easier heating bills in the winter when you use more energy.
Get extra notifications*
If you or a member of your household is over the age of 65 or disabled, you can sign up for the Registered Customer Program. Once enrolled, we’ll make sure you receive extra notifications if you’re at risk of a service disconnection.
*Available to customers in Missouri only
Red Tag Repair Program*
If your heating equipment or piping has been "red-tagged" and you're struggling to afford the needed repairs, you can receive up to $1,000 in assistance if you qualify for the program.
*Available for customers in Missouri only
Weatherization
Support is available to help customers on fixed or limited incomes weatherize their homes. To get started, call 211 or reach out to your local community action agency.
Extended payment date*
Sometimes your bills and your monthly benefit check aren’t in sync. If you or a member of your household receives social security benefits, you may be eligible for a special payment extension of up to one week.
*Available for Missouri customers only
If you can't afford your monthly bill, these programs may help.
Low Income Home Energy Assistance Program (LIHEAP)
Learn more about federal energy assistance through LIHEAP
Payment plans
If you qualify for a payment plan, you’ll pay a percentage of your past due balance upfront, and the rest will be divided over the next few months and added to your monthly bill. Call us to get started.
Local and state funding
Community-funded programs such as DollarHelp and other agency funding are all ready to assist you with your heating bills. Find your local action agency to get started.
Budget billing
Budget billing is a payment plan that spreads out your usage over 12 months. That way, you'll have consistent payments each month and easier heating bills in the winter when you use more energy.
Cold weather plan*
As the most lenient payment plan available, cold weather payment plans are based on Missouri's cold weather rule. Eligible Missouri customers may apply between Nov. 1 and Mar. 31 of each year. Contact us to get started.
*Available to customers in Missouri only
Weatherization
Support is available to help customers on fixed or limited incomes weatherize their homes. To get started, call 211 or reach out to your local community action agency.
Looking for something else?
If you didn't find what you were looking for, contact us so we can help.
Coronavirus assistance for homeowners and renters
Alabama application
This application is specific to those who live in Alabama, so please use this link.
Missouri application
This application is specific to those who live in Missouri, so please use this link.
Explore programs to help keep your natural gas service on
Medical Emergency Program*
If a service disconnection could put you or someone who lives with you at risk of a medical emergency, we’d like to know. Once signed up, we’ll delay a service disconnection for up to 21 days if your bill isn’t paid on time.
*Available to customers in Missouri only
Get extra notifications*
If you or a member of your household is over the age of 65 or disabled, you can sign up for the Registered Customer Program. Once enrolled, we’ll make sure you receive extra notifications if you’re at risk of a service disconnection.
*Available to customers in Missouri only
Local and state funding
Community-funded programs such as DollarHelp and other agency funding are all ready to assist you with your heating bills. Find your local action agency to get started.
Federal funding (LIHEAP)
Households on a limited income may qualify for energy assistance through LIHEAP.
If you receive Social Security Income, you may be eligible for one of these plans.
Extended payment date*
Sometimes your bills and your monthly benefit check aren’t in sync. If you or a member of your household receives social security benefits, you may be eligible for a special payment extension of up to one week.
*Available for Missouri customers only
Get extra notifications*
If you or a member of your household is over the age of 65 or disabled, you can sign up for the Registered Customer Program. Once enrolled, we’ll make sure you receive extra notifications if you’re at risk of a service disconnection.
*Available to customers in Missouri only
Federal funding (LIHEAP)
Households on a limited income may qualify for energy assistance through LIHEAP.
Local and state funding
Community-funded programs such as DollarHelp and other agency funding are all ready to assist you with your heating bills. Find your local action agency to get started.
If you're behind on your bill, these options may help.
Cold Weather Plan*
As the most lenient payment plan available, cold weather payment plans are based on Missouri's cold weather rule. Eligible Missouri customers may apply between Nov. 1 and Mar. 31 of each year. Contact us to get started.
*Available to customers in Missouri only
Federal funding (LIHEAP)
Households on a limited income may qualify for energy assistance through LIHEAP.
Local and state funds
Community-funded programs such as DollarHelp and other agency funding are all ready to assist you with your heating bills. Find your local action agency to get started.
Payment plans
If you qualify for a payment plan, you’ll pay a percentage of your past due balance upfront, and the rest will be divided over the next few months and added to your monthly bill. Call us to get started.
We have programs available to help with much-needed appliance repairs.
Red Tag Repair Program*
If your heating equipment or piping has been "red-tagged" and you're struggling to afford the needed repairs, you can receive up to $1,000 in assistance if you qualify for the program.
*Available for customers in Missouri only
Weatherization
Support is available to help customers on fixed or limited incomes weatherize their homes. To get started, call 211 or reach out to your local community action agency.
Let's see if we can work together to prevent your service from being disconnected.
Medical Emergency Program*
If a service disconnection could put you or someone who lives with you at risk of a medical emergency, we’d like to know. Once signed up, we’ll delay a service disconnection for up to 21 days if your bill isn’t paid on time.
*Available to customers in Missouri only
Get extra notifications*
If you or a member of your household is over the age of 65 or disabled, you can sign up for the Registered Customer Program. Once enrolled, we’ll make sure you receive extra notifications if you’re at risk of a service disconnection.
*Available to customers in Missouri only
Payment plans
If you qualify for a payment plan, you’ll pay a percentage of your past due balance upfront, and the rest will be divided over the next few months and added to your monthly bill. Call us to get started.
If you're looking for something else, please enter your city and state below to view all programs for your region.
When times are tough, Spire's dedicated team of community support specialists are here to make getting help easier.
So if you’re ever in a situation where you’re struggling to pay your bill, we want to help. By giving us a call or enrolling in one of our assistance programs as soon as you think you may fall behind, we can work with you to avoid an unexpected service interruption—and that’s always our goal.
More ways to save
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Energy-saving rebates
When you upgrade your old furnace or water heater, or switch to efficient natural gas, Spire's rebates make the transition easier.
Couple reading application
Financing options
Financing helps ease the cost of upgrading old, inefficient appliances to new, money-saving models.
*Available in certain regions on select appliances with approved credit
Little girl changing thermostat
Small changes, big savings
By being mindful about how your family uses energy at home, savings can really add up.