Start service 

I want to connect to gas service at my home or business.
Or, I want to add another service address to my account.

Are you in our service area? Let’s check.

How to start service

1. Request an appointment by phone or online


You’ll need some information:

  • Name of account holder
  • Social Security Number (SSN) of account holder
  • Address where you want to start gas service
  • If you have a landlord, gather their name and contact information


2. At the time and place of the appointment, please help us by making sure:


  • An adult 18 or older is home.
  • Your electricity and water are on.
  • Pets are secured (so our technician can access the equipment safely).


What we’ll do

  1. On the day of the appointment, we’ll send a technician to your home or business.

  2. Once we complete a safety inspection, we’ll turn your gas on.


Scheduling tips

  • At most times, we can schedule your appointment for the next business day. If you're starting service online, you'll be able to see a list of appointment dates and times. 
  • October and November are a busy season for us; service appointments may be limited. Please allow extra time during these months.
  • Service appointments are not available on holidays.
Start service online

Your natural gas service with Spire is just a few clicks away. Get started here. 

Let us help

Give us a call, and a Spire team member will be able to help you start your new natural gas service.