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Learn more about your payment arrangement
Let's work together to get your account back on track
We understand that sometimes, life can get away from us. That's why we've saved you time by enrolling you in a five-month payment arrangement to make your bill more affordable with more flexible payments.
Learn more about your new payment arrangement and explore frequently asked questions below, including how you can opt out if you're not interested in a payment arrangement at this time.
Managing your balance is easier and more convenient
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Manageable payments
This payment arrangement breaks up your past-due balance over five months.
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What to expect
With your next bill, you'll pay your arrangement amount and any current amount due in one payment by the due date on your bill.
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Prevent service interruption
When you successfully complete your payment arrangement, you'll avoid an unwanted service interruption and the additional expense of reconnection.
Get personalized service
If you'd like to speak with someone about your payment arrangement or something else, schedule time with a Spire customer success manager. We're here to answer your questions and set you up with programs to help you manage your bill, now and in the future.
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Explore Frequently Asked Questions
Can I opt out or unenroll in this payment arrangement?
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If you don't want to participate, you can opt out at any time. Click the button below and fill out the information. Please allow 3-5 business days for the unenrollment process to be completed.
Please know that by unenrolling, your full balance will be due at the time when you opt out.
Will I be penalized if I opt out or don't pay?
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You won't be penalized or charged additional fees for unenrolling in this personalized payment arrangement. But, by unenrolling, your full balance will be due, and your account could be in threat of disconnection.
Unenroll now by clicking the "I'd like to opt out" button above.
What happens after the plan ends?
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After five months of paying your bill in full, you'll have successfully completed your payment arrangement!
But, at Spire, we're always looking for ways to help you manage your bill all year round. Explore more ways to save energy and money here >
Why is my bill higher than my payment arrangement?
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While you're enrolled in a payment arrangement, your bill will include the amount due for your current monthly usage and your payment arrangement installment (in this case, you'll pay 1/5 of your past due balance each month of your arrangement).
For example, if your arrangement installment is $50, and your current month's balance is $30, you'll owe $80 for that month.
What if I can't afford my new bill?
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We're here to help. If you need help paying your natural gas bill, there are assistance programs available.
How can I stay on track in the future?
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Your life is busy. We understand that. So, Spire's online account management experience is designed with your needs in mind.
- Register your account today at MyAccount.SpireEnergy.com
- Enroll in Auto Pay: Save time by having your monthly bill payment deducted automatically from your bank account
- Set up Budget Billing: Keep your bills consistent year-round with Budget Billing, so no matter the season, you'll know what to expect each month
- Go paperless: With text and email bill notifications or the pay-by-text option, you don't have to wait for your paper bill to arrive by mail. You can even sign up for text alerts when your next bill is ready
- View and download your usage history to see how the temperature affects your monthly bill
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