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Spire crews
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Supporting St. Louis storm recovery efforts
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We're here for you, St. Louis
Our hearts go out to all families, businesses and organizations throughout the St. Louis community who were impacted by the severe weather on May 16. Spire crews continue to work with first responders and other local utilities to assess damage, prioritize and respond to emergency calls, and safely coordinate response efforts.
Our commitment to you: When it’s safe to restore natural gas service to you and those in your area, we’ll be there.
Assistance is available for impacted Spire customers
We understand that getting back on your feet during any unanticipated event can take some time — and a bit of extra help. We want you to know that if you’ve been impacted, we’re here – and we have several ways to help.
- Through December 2025, there will be no service initiation or reconnection fees to get your service back up and running when it’s safe to do so and you’re ready.
- We’re voluntarily suspending service disconnections for non-payment for those impacted by the tornadoes through December 2025.
- We have special extended payment arrangements to help you.
How to access assistance
If you’re a Spire customer in the St. Louis region and were impacted by the recent severe weather, please reach out to us at 800-887-4173. Our dedicated team of customer service specialists is here to help you. You can also contact 2-1-1 (United Way) or one of our DollarHelp agency partners:
- ArchCity Defenders | 314-361-8834
- Better Family Life | 314-367-3440
- BJK Peoples Health Center | 314-862-6270
- Diamond Diva Empowerment Foundation | 314-328-4348 ext. 105
- JADASA – Journey Against Domestic and Sexual Abuse | 314-269-0100
- Peoples Community Action Corporation | 314-667-1462
- The Salvation Army Midland Division | 314-646-3000
- Urban League Peter Bunce Water Tower Campus | 314-584-6858